Terms of Service

Welcome to learn more about the products and services offered by beentools. These terms of service govern the rights and obligations between you and beentools during the course of business activities.

1. Company Scope and Main Business

beentools is a manufacturer (some products are produced in-house, while others are produced in cooperation with factories) and supplier specializing in industrial machinery and related equipment. Our main business includes but is not limited to:

Mining Machinery
  • Mining drilling tools: tunneling jumbo drill tools, open-pit jumbo drill tools, underground mining jumbo drill tools, small-diameter rock drilling tools, extension rods, coupling sleeves, drill button bits, cross bits, X bits, etc.
  • Drilling rigs: anchor drill rigs, CBM multifunction drilling rigs, coal mine deep-hole drilling rigs, coal mine directional drilling rigs, coal mine roof-cutting drill rigs, coal mine tunnel drilling rigs, core drill rigs, horizontal directional drilling rigs, jet grouting rigs, oil drilling rigs, raise boring rigs, surface drilling rigs, top-drive drilling rigs, truck-mounted drilling rigs, underground drill rigs, underground tunnel drilling rigs, water-well rigs, etc.
  • Powder processing machinery: ball mills, bucket elevators, burner cone crushers, conveyors, dust collectors, impact crushers, jaw crushers, jumbo-bag packing machines, mobile crushers, other crushers, other mills, rotary dryers, rotary kilns, sand-making machines, skid-mounted crushers, vertical roller mills, vibrating feeders, vibrating screens, etc.
Other Machinery and Equipment
  • Compressors: oil-free air compressors, rotary screw air compressors, refrigerated air dryers, etc.
  • Generators: small portable diesel generators, gasoline generators, diesel generator sets, inverter generators, etc.
  • Transmission parts: sprockets, transmission chains, automobile chains, conveyor chains, engineering chains, escalator chains, etc.
  • Pump equipment: chemical pumps, diaphragm pumps, dosing metering pumps, screw pumps, high pressure washers, etc.

All products and materials provided by the company are for customers' business reference only. Specific sales terms are subject to the contract.

2. Product Information Disclaimer

The company strives to ensure that all product descriptions, specifications, and image data are accurate and up-to-date; however, please note:

  • Product information is for reference only.
  • Actual models, parameters, configurations, and availability are subject to the contract and confirmation letter.
  • Marked parameters or images are subject to change without prior notice.
  • If you have special requirements, please contact us before purchasing.

3. Quotations, Orders, and Transactions

All inquiries and orders submitted via phone, email, online forms, etc., must be reviewed and confirmed by beentools.

Formal quotations, contracts, delivery, and after-sales service are subject to documents issued by beentools and written agreements signed by both parties.

4. Third-Party Information Disclaimer

If business requires referencing third-party links or materials, they are for informational purposes only. beentools assumes no responsibility for the authenticity or completeness of third-party content.
Customers shall assess the risks when accessing third-party information.

5. Privacy and Data Protection

beentools will comply with relevant laws and regulations to protect customer information security. For details, please refer to our Privacy Policy.

6. Product Transportation

beentools’ products can be shipped internationally by sea, air, rail, or road. The company has established long-term cooperative relationships with internationally renowned freight companies such as DHL and UPS to ensure timely and safe delivery of products to customers' designated locations.

7. Contact Information

Email: beentools@beentools.com